UWG Online provides support for online offerings and distance education technologies, including CourseDen.
CourseDen, Online Learning, & Related Questions?
UWG|Online Knowledge Base
UWGO Knowledge Base Webpage
The UWG Online Knowledge Base is an online source for many different help articles
and step-by-step tutorials
UWG|Online Help Desk
(678) 839-6248 or 1-855-933-UWGO (8946)
online@westga.edu
Fall & Spring Semesters: Monday - Thursday: 8:00 AM - 8:00 PM EST; Friday: 8:00 AM
- 5:00 PM EST
Summer Semester: Monday - Thursday: 8:00 AM - 5:00 PM EST; Friday: 8:00 AM - 4:30
PM EST
Chat With Us: Use the widget in the bottom right corner to talk to a live help desk
agent
Remote Support: Team Viewer
24-Hour Help Desk: CourseDen/ Blackboard Collaborate Ultra (7 days/week, 365 days
a year)
Go to D2L Help page (toll-free phone and live chat options available)
Other Technology Related Questions?
UWG Information Technology Services (eMail, Wireless, myUWG, Banner/Banweb, etc.)
Information Technology Services (ITS) Service Desk
(678) 839-6587
servicedesk@westga.edu
Student Information Technology Services (SITS) Service DeskCarrollton Campus Contact Information(678) 839-6587
sits@westga.edu
Newnan Campus Contact Information
(678) 839-2321
newnanit-list@westga.edu
Fall & Spring Semesters:
Monday - Thursday: 9:00 AM - 7:00 PM EST
Friday: 9:00 AM - 1:00 PM EST